Customer Success Lead

Cape Town, South Africa

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Adaptable, Analytical, Compassionate, Detailed, Proactive

The Customer Success Lead will be responsible for designing, planning, and implementing the company's HR engagement and culture solution within clients’ businesses and drive the continued account management required to achieve customer success. You’ll need to have a passion for organisational change, be extremely proactive, understand what it means to hold a customer-facing role, and have operational and process abilities and experience. This individual is outcomes-driven and is not afraid to define processes where none exist. You’ll need to be excellent at detail orientation and planning, and have great customer-facing client leadership skills.

Industry: Human Resources

Experience: 6 years

Offering: subject to experience